Refund & Cancellation Policy
Last updated: October 11, 2026
This policy explains how cancellations, changes and refunds work for flights booked through Flight to Z.
Holds
Where an airline allows it, we can hold a fare for a limited time without payment. Held fares are not guaranteed and are released automatically when the hold expires.
Cancellations
- Refunds depend on the airline's fare rules. Many low fares are non-refundable or refund only the taxes.
- Where a refund is allowed, the amount is the airline refund minus airline penalties and our service fee, which we tell you before you cancel.
- To cancel, contact us by WhatsApp or email with your booking reference.
Changes
Date, route or name changes are subject to airline rules, change penalties and any fare difference.
Airline cancellations and schedule changes
If the airline cancels or significantly changes your flight, we will help you choose a free rebooking or a refund as offered by the airline.
Refund timelines
We pass on refunds as soon as we receive them from the airline. Airlines typically take 7–30 business days, sometimes longer.
Contact
Flight to Z
Email: Sales@flighttoz.com
WhatsApp: +91 70097 67211